A new trend in the literature suggests that using cultural competency in a focused or strategic way can be a helpful adjunct to the quality improvement process. Improved quality of care is the outcome measure that indicates whether implementing training programs, policies, and culturally or linguistically appropriate standards makes a difference.
Professionalize staff hiring and training. Involve the community in defining and addressing service needs. Facilitate learning between providers and communities. Recognize complexity in language interpretation. Principles of cultural competence include:( 4) Both individuals and organizations are at various levels of awareness, knowledge, and skills along the cultural competence continuum.( 2)Ĭultural competence is the integration and transformation of knowledge about individuals and groups of people into specific standards, policies, practices, and attitudes used in appropriate cultural settings to increase the quality of services thereby producing better outcomes.( 3) incorporate the above in all aspects of policy making, administration, practice, service delivery, and involve systematically consumers, key stakeholders, and communities.Ĭultural competence is a developmental process that evolves over an extended period. have the capacity to (1) value diversity, (2) conduct self-assessment, (3) manage the dynamics of difference, (4) acquire and institutionalize cultural knowledge and (5) adapt to diversity and the cultural contexts of the communities they serve. have a defined set of values and principles, and demonstrate behaviors, attitudes, policies, and structures that enable them to work effectively cross-culturally. (Adapted from Cross, 1989).( 1)Ĭultural competence requires that organizations: 'Competence' implies having the capacity to function effectively as an individual and an organization within the context of the cultural beliefs, behaviors, and needs presented by consumers and their communities. 'Culture' refers to integrated patterns of human behavior that include the language, thoughts, communications, actions, customs, beliefs, values, and institutions of racial, ethnic, religious, or social groups. Understanding and Targeting Specific PopulationsĬultural and linguistic competence is a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural situations. 
Assessing Organizational and Practitioner Cultural Competence.
General Cultural Competence Information.How Does Cultural Competence Apply to HIV/AIDS, Viral Hepatitis, STD, and TB Prevention?.What's the Difference? Cultural Competence, Awareness, and Sensitivity.Providing culturally and linguistically appropriate healthcare services requires an understanding of cultural competence. Health and human service organizations are recognizing the need to enhance services for culturally and linguistically diverse populations. Despite recent progress in overall national health, disparities continue in the incidence of illness and death among African Americans, Latino/Hispanic Americans, Native Americans, Asian Americans, Alaska Natives, and Pacific Islanders, as compared with the US population as a whole. Nowhere are the divisions of race, ethnicity, and culture more sharply drawn than in the health of the people in the United States.
0 kommentar(er)
